Privacy Policy
Privacy Policy
Last Updated: June 12, 2026
PLEASE READ THIS POLICY CAREFULLY TO UNDERSTAND HOW WE TREAT YOUR PERSONAL INFORMATION AS WELL AS YOUR CHOICES AND RIGHTS. IF YOU DO NOT AGREE WITH THE TERMS OF THIS POLICY, YOU SHOULD NOT ACCESS OR USE OUR SITE OR ENGAGE IN COMMUNICATIONS WITH US.
THE SITE AND PLATFORM ARE INTENDED FOR USERS LOCATED IN THE UNITED STATES, AND IT IS NOT INTENDED FOR USERS LOCATED IN OTHER COUNTRIES, INCLUDING THE EUROPEAN UNION AND THE EUROPEAN ECONOMIC AREA.
1. WHO WE ARE
Relief Path, LLC (referred to as “we,” “us,” and “our”) is committed to protecting the privacy and security of your personal information. We also believe in transparency. This Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at https://reliefpathtape.com (the “Site”), make a purchase, sign up for communications, or otherwise interact with us. Relief Path, LLC is powered by Shopify, which enables us to provide the Site and services to you.
2. INFORMATION WE MAY COLLECT
We may collect and process the following types of personal information from you for the purposes listed below. The information we collect depends upon things such as the nature of our relationship, the method you communicate with us, the purpose for your interaction with us, and the choices you make.
- Contact Information, such as your first and last name, email address, billing address, mailing address, and telephone number.
- Communications Data, such as information you provide when you contact us with questions, feedback, or comments, or otherwise correspond with us.
- Account Information, such as your email address, username, and the password you create, as well as a record of the products purchased, when you purchase from or register for the Site.
- Device Information, such as information that is automatically assigned to your devices used to access the Site including IP address, unique device identifier (UDID, IDFA or GAID), device type, browser type, location information, and other information about your browser.
- Usage Data, such as information about how you access and interact with our Site, including the pages you visit, time spent on the Site, links clicked, referring URLs, and browsing activity. We may also use pixels in emails to understand whether you open the emails we send. For more information, see the Cookies and Similar Technologies section below.
- Social Media Information, such as name, username, email address, or other profile information in connection with your social media account that we may collect if you connect with us through a third-party social network or other websites, such as Facebook or Instagram (each, a “Social Media Site”).
- Marketing Data, such as your preferences for receiving communications about our products, and details about how you engage with our emails and promotions.
- Transaction Data, such as information about your purchases, order history, payment confirmations, and shipping details.
- Payment Information, such as credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
3. HOW WE MAY USE YOUR INFORMATION
We may use your personal information for the purposes described below:
- Providing Our Products and Services to You. We use your personal information to process and fulfill your orders, manage your account, communicate with you about your purchases, and provide our products and services.
- Improving Our Services. We use your personal information to evaluate, analyze, improve, and develop our products and services, including the Site, such as performing security and quality controls, developing new products and services, improving and facilitating your use of the Site and other features of our services, including research and development, and to otherwise understand and analyze how you interact with our services and personalize your experience.
- Data Analytics. We use the personal information we collect to conduct data analytics, improve our tools, surveys, benchmarking, or other related business purposes, including for the purposes of creating aggregated data.
- Marketing. We may use your information to provide you with marketing and promotional content regarding our products and services, including through email, social media, and online advertising.
- Communication and Responding to Inquiries. We use your personal information to communicate with you about your interaction with our services, to respond to your comments and inquiries, provide you with the information you request, and for other customer service purposes.
- Legal Requirements. We use your personal information to enforce our terms and conditions and other agreements, or protect our business or our customers, and to comply with our contractual and legal obligations.
- Security and Fraud Prevention. We use your personal information to protect, investigate, mitigate, and deter against fraudulent, malicious, unauthorized, infringing, or illegal activity relating to our services, assets, or products.
- Corporate Activities. We may use your personal information in connection with evaluating, conducting, or implementing a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.
- General Business Operations. We may use your personal information in connection with our regular business operations, such as to maintain accounting records; comply with internal audit requirements; obtain or maintain insurance coverage; manage risks; or obtain professional advice.
We may use your personal information for other purposes that are consistent with, related to, and/or ancillary to the purposes and uses described in this Privacy Policy, for which your personal information was provided to us.
4. HOW DO WE SHARE YOUR INFORMATION?
We may disclose or share your personal information described above to the following types of third parties:
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Category |
Description |
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Service Providers and Advisors |
We may share information with our service providers and professional advisors (accountants, attorneys, etc.) that need access to information to provide services on our behalf. For example:
|
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Corporate Transactions |
We may disclose your information in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of our organization or some or all of our assets. If we are acquired by or merged with another entity, your information may be transferred to the new owners. |
|
Legal Obligations |
We may disclose information in response to subpoenas, warrants, court orders or other legal process, or to comply with relevant laws. We may also share information in order to establish or exercise our legal rights or claims; to defend against a legal claim; and to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our contracts or terms. |
|
Third Parties |
We may provide information about you to third parties that offer products and services specifically requested by you. We may also ask if you would like for us to share your information with other third parties, but will only do so if you consent. |
|
De-Identified and Aggregated Data |
We may share with third parties aggregated information and anonymous or de-identified data that does not identify any specific individual, such as groupings of demographic data or user preferences. |
5. COOKIES AND SIMILAR TECHNOLOGIES
What are First-Party and Third-Party Cookies? A “cookie” is a small file created by a web server that can be stored on your device (if you allow) for use either during a particular browsing session (a “session” cookie) or a future browsing session (a “persistent” cookie). “Session” cookies are temporarily stored on your device and remain there until they expire at the end of your browsing session. “Persistent” cookies remain stored on your device until they expire or are deleted by you. Local shared objects (or “flash” cookies) are used to collect and store information about your preferences and navigation to, from, and on a website. First-party cookies are set by the website you are visiting, and they can only be read by that site. Third-party cookies are set by a party other than the website you are visiting.
What are “Similar Technologies”? In addition to cookies, there are other data collection technologies, such as Internet tags, web beacons, pixels (clear gifs, pixel tags, and single-pixel gifs), and navigational data collection (log files, server logs, etc.) that can be used to collect data as you navigate through and interact with a website. For example, web beacons are tiny graphics with unique identifiers that are used to understand browsing activity. UTM codes are strings that can appear in a URL when you move from one web page or website to another. The string can represent information about your browsing, such as which advertisement, page, or publisher sent you to the receiving website.
What Cookies and Similar Technologies Are in Use and Why Do We Use Them?
We use cookies and similar technologies to improve Site functionality, to measure and track how you interact with the Site, to perform analytics, to market to you, to track ad-driven activity, and to otherwise tailor our communications with you. For example:
- Strictly Necessary Cookies: Essential for the Site to function (e.g., shopping cart functionality, secure checkout). These cannot be disabled.
- Functional Cookies: Remember your preferences and settings (e.g., language, region) to enhance your experience.
- Analytics Cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics), including pages visited, time on site, and navigation paths.
- Marketing/Advertising Cookies: Used by us and our advertising partners (such as Meta and Google) to deliver relevant advertisements and measure ad performance. These cookies may track your activity across websites.
Google Analytics. We use Google Analytics to collect and process statistical data about the number of people using the Site and to better understand how they find and use the Site. The data collected includes data related to your device/browser, your IP address, and on-site activities to measure and report statistics about user interactions. The information stored is reduced to a random identifier. Any data collected is used in accordance with this Policy and Google’s privacy policy. You may learn more about Google Analytics by visiting https://www.google.com/policies/privacy/partners/ and https://support.google.com/analytics/answer/6004245. You can learn more about Google’s restrictions on data use by visiting the Google Privacy Policy at: https://www.google.com/policies/privacy. To opt-out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout and install the opt-out browser add-on feature. For more details, visit the “Google Analytics opt-out browser add-on” page located at https://support.google.com/analytics/answer/181881?hl=en.
Other third-party technologies. Some third parties may use data collection technologies to collect information about you when you browse the Internet. We do not control these third parties’ technologies or how they may be used. If you have questions about targeted content, you should contact the responsible party directly or consult their privacy policies.
Choices about cookies and similar technologies. Most web browsers are set by default to accept cookies. If you do not wish to receive cookies, you may set your browser to refuse all or some types of cookies or to alert you when cookies are being stored. These settings may affect your enjoyment of the Site’s functionality. Adjusting the cookie settings may not fully delete all of the cookies that have already been created. To delete them, you should review your web browser settings after you have changed your cookie settings. The links below provide additional information about how to disable cookies or manage the cookie settings:
Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
Safari: https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac and https://support.apple.com/en-us/HT201265
For more information about how to modify your browser settings to block or filter cookies, visit http://www.aboutcookies.org/. You may learn more about internet advertising practices and related consumer resources at https://youradchoices.com/control, https://thenai.org/about-online-advertising/faq, and http://www.networkadvertising.org/choices.
Do Not Track Signals. We do not currently respond to browser “Do Not Track” signals, as no uniform industry standard for compliance has been adopted. However, we do honor Global Privacy Control signals as described in the Your Rights and Choices section below.
6. HEALTH-RELATED INFORMATION
Relief Path Recovery Tape is a health and wellness product containing botanical ingredients. While we are not a healthcare provider and do not provide medical advice, we recognize that some information you share with us (such as product reviews describing your physical condition or reasons for purchase) may be considered health-related. We do not sell health-related information to third parties or use health-related information for advertising or marketing purposes. Our products are not intended to diagnose, treat, cure, or prevent any disease. Where we use advertising or analytics pixels as described in the Cookies and Similar Technologies section, we configure those tools, to the extent the platform allows, to avoid using your interactions with health-related pages or content for ad targeting or audience-building purposes.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, to comply with our business requirements and legal obligations, to resolve disputes, to protect our assets, to provide our services, and to enforce our agreements. Specific retention periods vary based on the type of information and applicable legal requirements. We take reasonable steps to delete personal information we collect when it is no longer required for these purposes.
8. HOW DO WE PROTECT YOUR INFORMATION?
We recognize the importance of safeguarding your personal information and we endeavor to maintain reasonable appropriate physical, technical, and organizational safeguards to protect your personal information against accidental loss and unauthorized access, use, alteration, or disclosure, and to detect fraudulent identity verification activity and mitigate risks concerning your personal information.
While our security measures seek to protect your information in our possession, no security system is perfect, and no data transmission is 100% secure. As a result, while we strive to protect your information, we cannot guarantee or warrant the security of any information transmitted to or from the Site, or otherwise through our Services. We are not responsible for circumvention of any privacy settings or security measures contained on the Site. We will endeavor to notify you in accordance with applicable law if we become aware of a security incident that affects your personal information.
9. YOUR RIGHTS AND CHOICES
Please use the “Contact Us” details provided at the end of this Policy to exercise your rights and choices under this Policy. We honor requests when we are required to do so under applicable law.
Email Preferences. We may send you emails about our Site and services. If you do not want to continue receiving emails from us, you may opt-out by clicking the “unsubscribe” button at the bottom of our emails or by contacting us at privacy@reliefpathtape.com. Please provide your name and contact information in your request, and we will respond to your request in accordance with applicable law. Please note that registered users cannot opt out of receiving transactional e-mails related to their account.
Update Your Information. Our goal is to keep your information accurate, current, and complete. If any of the information you have provided to us changes, please let us know via the “Contact Us” details at the end of this Policy. We are not responsible for any losses arising from any inaccurate, inauthentic, deficient, or incomplete personal data that you provide to us.
Complaints. If you believe your rights relating to your personal information have been violated, please contact us via the “Contact Us” details provided at the end of this Policy.
Individual Rights. You may have certain rights relating to your personal data under local data protection laws. We honor individuals’ rights where required under, and in accordance with, applicable law, and, depending on the applicable laws, these rights may include the right to:
- Confirm and access your personal information;
- Obtain a copy of your personal information;
- Know more about how we process your personal information;
- Rectify inaccurate personal information and, taking into account the purpose of processing the personal information, ensure it is complete;
- Erase or delete your personal information;
- Restrict our processing of your sensitive personal information;
- Transfer your personal information to another controller, to the extent possible;
- Object to certain processing of your personal information;
- Opt-out of certain disclosures of your personal information to third parties;
- If you’re under the age of 16, or such other applicable age of consent, opt-in to certain disclosures of your personal information to third parties;
- Not be discriminated against for exercising your rights described above;
- Not be subject to a decision based solely on automated processing, including profiling, which produces legal effects;
- Withdraw your consent at any time (to the extent we base processing on consent), without affecting the lawfulness of the processing based on such consent before its withdrawal; and
- Appeal a decision related to your request.
All requests should be sent to the contact details noted in the “Contact Us” section of this Policy. Your personal information may be processed in responding to these rights, including as needed to verify your identity.
California. Under California Civil Code § 1798.83, California residents who provide personal information in obtaining products or services for personal, family, or household use may be entitled to request and obtain from us, once each calendar year, information about the information we shared (if any) with other businesses for direct marketing uses. We do not currently share your personal information with third parties for those third parties’ direct marketing purposes. Please be aware that not all information sharing is covered by the California’s “Shine the Light” requirements, and only information regarding covered sharing (if any) will be included in our response. As a part of the California Online Privacy Protection Act, all users of our Site may make any changes to their information at any time by contacting us at privacy@reliefpathtape.com
Nevada. Nevada residents may submit a verified request to us at privacy@reliefpathtape.com to request that we not make any sale (as defined under Nevada law) of any covered information (as defined under Nevada law) that we have collected or will collect about you. Please provide your name and contact information in your request, and we will respond to your request in accordance with Nevada law.
Opt-Out Preference Signals. We honor opt-out preference signals such as Global Privacy Control. If our practices constitute a “sale” or “sharing” under applicable state law, you may opt out by using these browser-based signals or by contacting us directly.
10. SMS / TEXT MESSAGE MARKETING
If you provide your mobile phone number and consent to receive text messages from us, we may send you marketing messages regarding our products, promotions, and offers via SMS or MMS. Message and data rates may apply, and message frequency may vary. Consent to receive marketing text messages is not a condition of any purchase. You may opt out of text messages at any time by replying “STOP” to any message you receive from us, or by contacting us using the information in the “Contact Us” section below. After you send “STOP,” we may send you a one-time confirmation message. For help, reply “HELP” or contact us directly. Carriers are not liable for delayed or undelivered messages.
11. OTHER U.S. STATE PRIVACY RIGHTS
Depending on where you live, you may have additional rights under state privacy laws (such as those in Colorado, Connecticut, Virginia, Utah, Oregon, Texas, and other states), which may include the right to access, correct, delete, or obtain a copy of your personal information, the right to opt out of targeted advertising, the sale of personal information, or certain profiling, and the right to appeal a decision regarding your request. To exercise any of these rights, please contact us using the information in the “Contact Us” section of this Policy. We will respond to verifiable requests in accordance with applicable law.
12. RELATIONSHIP WITH SHOPIFY
Our Site is built on the Shopify platform. Shopify collects and processes certain personal information about you when you access or use the Site, both to enable our store to function and to support its own platform operations. Your information may be shared with Shopify and transmitted to servers located outside your country of residence. Shopify also uses data from your interactions with our store — and with other merchants on its platform — to power certain enhanced features that help us operate and improve our business. For these purposes, Shopify acts as an independent data controller and is responsible for handling any privacy rights requests related to its own processing. For more information about Shopify’s data practices, please review the Shopify Consumer Privacy Policy at https://privacy.shopify.com/en.
13. THIRD-PARTY SITES
Our Site may contain links to third-party websites, services, or applications that are not operated by us (for example, social media platforms or payment services). This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices of these third parties.
14. INTERNATIONAL TRANSFERS
Your personal information may be transferred to, stored in, and processed in countries other than the one in which you reside — including the United States and other jurisdictions where Shopify and our service providers maintain facilities. When your information is transferred outside the European Economic Area or the United Kingdom, we rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission (or equivalent mechanisms recognized by UK authorities), unless the destination country has been deemed to offer an adequate level of data protection.
15. CHILDREN’S PRIVACY
Our Site and products are not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn we have collected personal information from a child under 18, we will delete it in accordance with applicable law. If you are a parent or guardian and believe we have collected information from a child under 18, please contact us immediately using the contact information provided in this Policy.
16. UPDATES AND CHANGES TO THIS POLICY
We may update our Privacy Policy periodically. If we make material changes to how we treat our users’ personal information, we will post the updated Policy on this page with a new “Last Updated” date. Your continued use of the Site after the effective date of any changes constitutes your acceptance of the revised Policy. You are responsible for periodically visiting this page to check for any updates.
17. CONTACT US
If you have questions about this Policy, our privacy practices, or your choices, please contact us using the information below. Please note, if your communication is sensitive, you may wish to contact us by postal mail.
In Writing: Relief Path, LLC
5725 S. Valley View Blvd Suite 5
PMB 569112
Las Vegas, NV 89118-3122
By Email: privacy@reliefpathtape.com
By Phone: 702-518-1950